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Start comfortable summer nights with Resspry.

FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Product & Comfort

1. What types of mattresses does Resspry offer?

Resspry offers a premium range of hybrid mattresses that combine individually wrapped pocket springs with pressure-relieving memory foam and cooling gel memory foam. Designed for optimal spinal support and comfort, our collection includes the Navyx Series, Breezelle Series, and Nocturne Series. All our foams are CertiPUR-US® certified, ensuring they are free from harmful chemicals and safe for your home.

2. What firmness levels are available?

Our mattresses range from Medium-Soft to Medium-Firm. Specifically tailored to suit various sleeping preferences and body types across the UK, they provide ideal support whether you are a side sleeper, back sleeper, or front sleeper.

3. Can a Resspry hybrid mattress help with back pain?

Yes! Our hybrid mattresses feature an innovative pocket-sprung base that dynamically contours to your body’s pressure points. The combined power of pocket springs and memory foam helps maintain natural spinal alignment and alleviates key pressure points, reducing back pain and body fatigue.

4. Does the mattress sleep hot?

Not at all. Our mattresses feature breathable open-cell foam and cooling gel-infused memory foam layers. This open airflow design dissipates body heat and regulates temperature, ensuring a cool and comfortable sleep all night long.

5. Are Resspry mattresses hypoallergenic?

Yes. All foams used in our mattresses are CertiPUR-US® certified, non-toxic, and free from heavy metals or harmful retardants. Combined with skin-friendly, breathable fabric covers, our mattresses help minimise allergen build-up such as dust mites.

Sizes & Compatibility

6. What mattress sizes do you offer?

We stock all standard UK mattress sizes:

  • Single: 90 × 190 cm (3'0" × 6'3")
  • Double: 135 × 190 cm (4'6" × 6'3")
  • King: 150 × 200 cm (5'0" × 6'6")
  • Super King: 180 × 200 cm (6'0" × 6'6")
7. What type of bed base works best with a Resspry mattress?

Resspry mattresses work on most flat, sturdy surfaces, including slatted bed frames, platform beds, and divan bases. For slatted bases, ensure the gaps between slats are no wider than 7.5 cm (3 inches) for proper support.

Shipping & Unboxing

8. What is a "Mattress in a Box"? How does delivery work?

A "mattress in a box" is a full-sized mattress that is vacuum-sealed, compressed, and rolled into a compact box for hassle-free delivery and easy handling upstairs.
We offer Free Tracked Delivery across the UK. Most orders are dispatched within 1–2 business days.

9. Can I choose a specific delivery date?

While we cannot currently guarantee an exact delivery date, we can schedule a specific dispatch date for your order. Standard UK delivery for bulky items typically takes 5 to 7 working days from the dispatch date.

10. How long does the mattress take to expand after unboxing?

Your Resspry mattress will fully expand and regain its shape within 24 to 48 hours. However, most of the expansion occurs within the first few hours after unboxing, so you can start using it shortly after setup!

11. Is there a chemical smell after unboxing (off-gassing)?

Like all boxed memory foam mattresses, you may notice a slight "new mattress" smell upon opening. This is completely safe, non-toxic, and harmless (CertiPUR-US® certified). It usually dissipates within 24 to 72 hours in a well-ventilated room.

Trials, Warranty & Returns

12. How long is the sleep trial, and what is the return policy?

We offer a risk-free 100-Night Sleep Trial. We invite you to test the mattress in the comfort of your own home. If you are not completely satisfied within the 100-night period, you can return it for a full refund (subject to our standard Terms & Conditions).

13. How can I contact Resspry customer support?

You can reach our dedicated UK customer support team by emailing service@resspry.co.uk or via our online Contact Form. We aim to respond to all enquiries within 24 hours on business days.

Care, Maintenance & Accessories

14. How should I care for and maintain my Resspry mattress?

To prolong the life of your mattress and ensure even wear, we recommend rotating it head-to-toe every 3–6 months. Do not flip the mattress upside down, as our hybrid layers are designed in a specific top-to-bottom comfort structure. Once expanded, avoid bending or folding the mattress.

15. Does the mattress come with a removable cover?

Resspry mattresses are designed as integrated units for optimal durability and comfort. Unless stated otherwise, they come with a fixed, breathable cover and do not include an additional removable or machine-washable mattress protector. We recommend using a quality mattress protector to keep it clean.

16. What should I do with my old mattress?

We encourage eco-friendly disposal. You can contact your local council for bulky waste collection or arrange a collection service via UK mattress recycling charities like the Furniture Reuse Network.

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